Careers

Support Worker I

Forward House regularly hires for Direct Support Professional positions including regularly scheduled part-time and casual hours. Applicants should note that shifts may include weekends and holidays as well as Monday to Friday. Positions may include afternoons, days, sleepovers and awake nights. Employees may work 8-44 hours per week as per their availability.

Forward House is committed to developing inclusive, barrier free selection and appointment processes and work environments. If contacted in relation to this process, please advise the organization’s representative of your need for accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

Responsibilities and Duties

• Supporting individuals to enrich their own quality of life in a manner that is most empowering and least restrictive.
• Providing health supports and monitoring including administration of medications.
• Providing individuals with counselling and behavioural supports
• Assisting individuals in daily living skills (i.e. menu planning, meal preparation, budgeting skills, personal hygiene, etc.).
• Creating opportunities that will assist individuals to develop and maintain meaningful relationships.
• Providing supports re. recreation, leisure, volunteerism and employment.
• Respecting the worth, rights, privileges and privacy of each individual.
• Ensuring a safe and healthy environment for both staff and individuals in their home and in the community.

Qualifications and Skills

• Some work or other experience in the field of developmental disabilities preferred.
• Developmental Support Worker diploma OR training (ie. students); or
• A related university degree or college diploma (Bachelor’s, CYW, SSW, nursing) is preferred.
• Good oral and written communication skills.
• Ability to work independently and to problem solve.
• Current vulnerable sector check.
• Crisis Prevention, First Aid/CPR and/or a willingness to participate in further training.
• Ability to speak French, Arabic or American Sign Language may be an asset.

Benefits

• Competitive wages.
• 5% salary in lieu of benefits.
• 5% vacation pay.
• Employee Assistance Program.
• Wage increase and pension plan available after years of service
  employee events and rewards program.

Submit your resume and cover letter to hiring@forwardhouseoflondon.com

External Postings

Anyone interested in joining our team should check here on a regular basis to see what other exciting possibilities can not be filled internally.

New Posting

Job Title: Payroll Administrator

Company: Forward House of London

Type: Full-time, permanent

Pay $63,000-$76,576.90

Benefits: Dental, Extended Heath Care, Life Insurance, Paid Time Off, Free On-site Under-ground Parking, EAP, Vision Care, Disability Insurance, Casual Dress, Company Events, Company Pension, Continuing Education, Work from Home.

Job Summary
We are seeking a detail-oriented and highly organized Payroll Administrator to manage and oversee the agency’s payroll processes. The ideal candidate will ensure accurate and timely processing of payroll, maintain compliance with relevant regulations, support human resources functions related to employee compensation and supporting finance functions related to Accounts Payable/Receivable. Proficiency with the payroll software Dayforce and accounting software Quickbooks Online is essential to succeed in this role. This position offers an opportunity to contribute to efficient payroll operations within a growing agency.

Why Us?
Forward House of London is a growing agency who strive to support their employees in the career growth. We encourage collaboration, a work-life balance and are open to feedback in ways to improve our current processes. Our vibrant modern office is in Westmount Mall which features free underground parking, various lunch options and a gym. We offer a generous PTO policy, pension match, a hybrid work schedule with a home office set up provided, and company paid benefits!

Responsibilities

• Process bi-weekly payroll for over 250 employees accurately and efficiently using the Dayforce payroll software while abiding by legislation, policies and procedures and the collective agreement.
• Enter and verify data related to hours worked, overtime, bonuses, deductions, taxable benefits, etc.
• Reconcile accounts related to payroll transactions and ensure data integrity across various platforms.
• Assist in accounts payable and receivable duties for the organization using Quickbooks Online.
• Ensure remittance of union dues, remittances, etc. are accurate and on time.
• Prepare reports on payroll data for management review and audit purposes.
• Assist with year-end reporting and tax filings.
• Collaborate with accounting teams to ensure proper account reconciliation and bookkeeping practices.
• Professionally communicate and proactive recommendations for process improvements.
• Participate in other duties as requested by the Finance Manager and Directors.

Qualifications

• Proven experience and expertise working with the payroll system Dayforce.
• Strong knowledge of accounting principles and experience with accounting software like QuickBooks online or equivalent.
• Familiarity with payroll processing procedures, tax regulations, and compliance standards.
• Excellent data entry skills with high accuracy; strong analysis skills for reporting and troubleshooting discrepancies.
• Experience managing accounts payable/receivable processes.
• Ability to perform account reconciliation and bookkeeping tasks efficiently.
• Strong organizational skills with the ability to handle sensitive information confidentially. This role is integral to maintaining smooth payroll operations within the organization by ensuring accuracy, compliance, and timely processing of employee compensation data.
• National Payroll Institute designation of Payroll Compliance Profession (PCP) or Payroll Leadership Professional (PLP) is an asset.
• Experience in a unionized environment is an asset.
• Ability to speak French is an asset.

We are an equal opportunity employer and are committed to building a diverse and inclusive workplace that reflects the community we support. We welcome applications from all qualified individuals.

Accommodations are available on request during all stages of the recruitment and selection process, in accordance with applicable human rights and accessibility legislation across Canada. If you require any accommodations, please let us know and we will work with you to meet your needs.

Submit your resume and cover letter to hiring@forwardhouseoflondon.com

Education

Forward House strives to build diverse teams to provide the best quality of supports. Many of our team members are Developmental Services Workers but others come from related Human or Social Services fields. To learn more about the Developmental Service Program, Developmental Services (Fast Track or Accelerated) and the Developmental Services Apprenticeship program, check out Fanshawe College. Forward House partners with Fanshawe College to provide learning and development opportunities for D.S.W. students on placement.