EMPLOYMENT

Interested in joining a dedicated team of direct support professionals?

Employment: Support Worker I

Forward House regularly hires for Direct Support Professional positions including regularly scheduled part-time and casual hours. Applicants should note that shifts may include weekends and holidays as well as Monday to Friday. Positions may include afternoons, days, sleepovers and awake nights. Employees may work 8-44 hours per week as per their availability.

Forward House is committed to developing inclusive, barrier free selection and appointment processes and work environments. If contacted in relation to this process, please advise the organization’s representative of your need for accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

Responsibilities and Duties

Supporting individuals to enrich their own quality of life in a manner that is most empowering and least restrictive
Providing health supports and monitoring including administration of medications
Providing individuals with counselling and behavioural supports
Assisting individuals in daily living skills (i.e. menu planning, meal preparation, budgeting skills, personal hygiene, etc.)
Creating opportunities that will assist individuals to develop and maintain meaningful relationships
Providing supports re. recreation, leisure, volunteerism and employment.
Respecting the worth, rights, privileges and privacy of each individual
Ensuring a safe and healthy environment for both staff and individuals in their home and in the community

Qualifications and Skills

Some work or other experience in the field of developmental disabilities preferred.
Developmental Support Worker diploma OR training (ie. students); or
A related university degree or college diploma (Bachelor’s, CYW, SSW, nursing) is preferred
Good oral and written communication skills
Ability to work independently and to problem solve
Current vulnerable sector check
Crisis Prevention, First Aid/CPR and/or a willingness to participate in further training
Ability to speak French, Arabic or American Sign Language may be an asset

Benefits

Competitive wages
5% salary in lieu of benefits
5% vacation pay
Employee Assistance Program
Wage increase and pension plan available after years of service
employee events and rewards program

Submit your resume and cover letter to kseabourne@forwardhouseoflondon.com

External Postings

Anyone interested in joining our team should check here on a regular basis to see what other exciting possibilities can not be filled internally.

District Lead

As Forward House of London grows, we welcome you to apply to a new and exciting position. The District Lead will assist the manager in overseeing direct’s care staff and support individuals with developmental disabilities. As this is a new and evolving role the exact duties are a work in progress but we are excited to work together and develop this role.

Position Overview:

As a District Lead, you will be responsible for ensuring the highest quality of care, providing training and support, and helping to implement individualized care plans. Your leadership will contribute to an environment that fosters growth, independence, and a sense of belonging for those we serve.

Key Responsibilities:

Lead Team Members: Provide leadership, guidance, and support to a team of direct care staff, ensuring that all team members understand their roles and responsibilities.
Support Care Plans: Collaborate and assist teams at each location to implement and monitor individualized care plans for individuals with developmental disabilities.
Training and Development: Provide ongoing training to team members on best practices in care and ensure compliance with relevant policies and regulations. Follow new employees through orientation and onboarding to ensure that they understand their roles and responsibilities.
Promote Person-Centered Care: Advocate for the needs, preferences, and choices of individuals, ensuring that they are respected and valued.
Quality Assurance: Monitor and ensure that services provided are in compliance with company policies, regulatory requirements, and industry standards.
Collaborate with all Teams in your district: Work closely with all departments to ensure the integration of services and a holistic approach to care.
Provide Crisis Management Support: Offer guidance and support during challenging situations, ensuring the safety and well-being of both staff and individuals.

Qualifications

Experience: Minimum of 5 years of experience in a Support Worker position.
Education: University Degree or DSW Diploma or acceptable equivalent
Strong Communication Skills: Ability to communicate effectively with staff, families, and individuals in care.
Problem-Solving Skills: Ability to address and resolve issues effectively and efficiently.
Leadership Skills: Demonstrated experience motivating a team, with a focus on fostering a positive and collaborative work environment.
Knowledge of Regulations: Familiarity with Quality Assurance Measures is an asset.
Technology: Experience with AIMS, Passport/TIMMS, Google Suite.
Valid G Driver’s License with access to a reliable vehicle.

Preferred Skills:

Experience with behavior management and crisis intervention.
Ability to adapt to changing environments and priorities.
Passion for working with individuals with developmental disabilities and their families.

How to Apply:

Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and experience to kseabourne@forwardhouseoflondon.com by end of day May 17, 2025. Please include District Lead in the subject line of your email.

Forward House is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to ensuring that all employment practices are inclusive and will provide and arrange accommodation for candidates upon request.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $34.01 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking

Flexible language requirement:

French not required

Schedule:

8 hour shift
Day shift
Evening shift

Support Worker 1

Forward House supports individuals with developmental disabilities in their homes. We offer our services 24 hours a days 7 days a week with 8 hours shifts and some shorter shifts. Employees are expected to assist with daily living needs including personal care, Preparing meals and administering necessary medications. As well there is an expectation to support the individuals when they are out in the community for appointments, errands and other activities. Qualified candidates will have a high school diploma as well as experience in the field with a preference for candidates with a post secondary education in human services.

Job Types: Casual, Permanent, Part-time

Part-time hours: 8-40 per week

Schedule:

8 hour shift
Holidays
Night shift
On call
Weekends as needed

Experience:

support worker: 1 year (preferred)

Shift availability:

Day Shift (preferred)
Night Shift (preferred)
Overnight Shift (preferred)

Work Location: In person

Education

Forward House strives to build diverse teams to provide the best quality of supports. Many of our team members are Developmental Services Workers but others come from related Human or Social Services fields. To learn more about the Developmental Service Program, Developmental Services (Fast Track or Accelerated) and the Developmental Services Apprenticeship program, check out Fanshawe College. Forward House partners with Fanshawe College to provide learning and development opportunities for D.S.W. students on placement.